RE: Can I just say, and I'm just being honest...
May 28, 2017 at 7:16 pm
(This post was last modified: May 28, 2017 at 7:48 pm by The Valkyrie.)
(May 28, 2017 at 5:09 pm)Nymphadora Wrote: CIJS
For the first time since I've graduated, I'm feeling unsure of myself and my skills. Had a woman come in. Didn't know what she wanted or how she wanted her hair cut. I did my best to communicate with her and figure out what would be a good look for her. I asked her if she liked her cut. In the end she paid, left and then came back later to complain.
Really - if you don't know what you want and your stylist makes suggestions and you still aren't sure - fucking talk. Tell me what you aren't sure of. I can't read your mind and I can't make proper suggestions if you aren't willing to work with me on some level
Look. It's your hair. You have to live with it. You need to think about your level of activity, how much time you are willing to put into doing your hair and what you want the outcome to be. Long or short? Layers or not? If you ask us for suggestions, understand that you may get a suggestion you might not like. We consider your face shape, hair texture, density etc when throwing options on the table. This is what we were trained to do.
Keep a pair of electrodes handy so that if you get a difficult customer you can stick them to her head and your own and pretend that you're reading her mind.
When she inevitably gives you problems, say, "But I read your mind and that's what you wanted." Or, "I got dead air (or white noise) so I went with what I thought you'd want."
Playing Cluedo with my mum while I was at Uni:
"You did WHAT? With WHO? WHERE???"
