But the point - in this instance - was that I told the kid who took my call that I didn't want to be called by my first name. He continued to do so. I made it clear that I wasn't happy by asking to speak to his boss. I told him I didn't want to be called by my first name, and he went right ahead and did so.
You can have people address you however you like, but there are times when it is decidedly unprofessional, and in this case at least, indicated that they didn't care a steaming shit about the customer's wishes.
Boru
You can have people address you however you like, but there are times when it is decidedly unprofessional, and in this case at least, indicated that they didn't care a steaming shit about the customer's wishes.
Boru
‘I can’t be having with this.’ - Esmeralda Weatherwax
