(April 14, 2018 at 11:45 pm)ignoramus Wrote: Whatever happened to the first rule of business
The customer's always right?
I agree with Lut on this. Tere's been a fair amount of recent backlash in editorials over the subject of the customer's infallibility, and frankly, a lot of it makes sense.
That said, as I said, I do like "sir" and "ma'am", and at 42, I really hate "young man" or "youngster" or anything like that.
Especially by those that use a really friendly tone, as though their friendliness makes them more eligible to just say whatever the hell they want.
"For me, it is far better to grasp the Universe as it really is than to persist in delusion, however satisfying and reassuring." - Carl Sagan
