Undue Familiarity

[ignoramus]

I think we're straying from Boru's original post which was basically about common courtesy.

I think it's simple. If I don't like the company's products or service or attitude towards me, I look elsewhere.
Life's too short for me to fuck around and waste my time on unprofessional businesses.

The people you speak to ARE the business for all intents and purposes, and if they are rude and unprofessional BEFORE they have your money, I dread to think of what they'll be like once they DO have it...

Walk away and don't even give them the time of day...