Fucking LG.
I mentioned the saga with my TV.
LG said they would pay for parts. I finally agreed and the TV went to an approved repairer they named.
Fortunately, the total cost is only $220,including a minor part. Today the repairer rang to advise LG have now declined to pay for the part.
I stayed calm-ish and emailed the guy at LG with whom I have been dealing. I pointed out that he had sated (in writing) that LG will pay for parts. I asked if there had been an misunderstanding. I asked for an explanation why LG now seems to be acting in bad faith.
Because of the relatively small amount,it is not worth wasting any more time. However,I'm pissed off with the miserable bastards.
Rant over
I mentioned the saga with my TV.
LG said they would pay for parts. I finally agreed and the TV went to an approved repairer they named.
Fortunately, the total cost is only $220,including a minor part. Today the repairer rang to advise LG have now declined to pay for the part.
I stayed calm-ish and emailed the guy at LG with whom I have been dealing. I pointed out that he had sated (in writing) that LG will pay for parts. I asked if there had been an misunderstanding. I asked for an explanation why LG now seems to be acting in bad faith.
Because of the relatively small amount,it is not worth wasting any more time. However,I'm pissed off with the miserable bastards.
Rant over
