How Do You Distinguish a Troll or Poe from an Idiot?

[Kayenneh]

From appearance, it seems as if the staff ban some members with radical viewpoints (such as BGChuckLee and Al-Fatifha) that conflict with those of the majority of this community, and many of the staff indentify these people as trolls or poes.

That's just it, you don't see anything that goes behind the scenes, e.g. PM correspondence between staff and potential trolls/flamers/idiots. Having a radical viewpoint is not enough to get banned, nor do we want to ban those who aren't mainstream. But when participation on the forums gets disruptive, in BGChuckLee's case it was serious flaming and Al-Fatifha made just copypastas and refuse to interact with anyone opposing him and didn't tone down on the preachiness when asked, then we ban. You don't see the warnings we deal out before a ban, both the official ones and the verbal ones in PMs, because the only ones who get an instaban are spammers really. You just see the ban, you don't know much we on the staff do work before we let the hammer drop, how much we try to resolve the issues in other ways before we go for the ban.