I'm not sure how my search for follow ITIL gurus became a programming thread but hey ho, if you can't beat 'em, join 'em...
I once set up a help desk system with the following levels of urgency for Incidents:
Critical
Urgent
Normal
Trivial
To this day, I don't think anyone noticed.
My bad.
I once set up a help desk system with the following levels of urgency for Incidents:
Critical
Urgent
Normal
Trivial
To this day, I don't think anyone noticed.
My bad.
The PURPOSE of life is to replicate our DNA ................. (from Darwin)
The MEANING of life is the experience of living ... (from Frank Herbert)
The VALUE of life is the legacy we leave behind ..... (from observation)
The MEANING of life is the experience of living ... (from Frank Herbert)
The VALUE of life is the legacy we leave behind ..... (from observation)