Our server costs ~$56 per month to run. Please consider donating or becoming a Patron to help keep the site running. Help us gain new members by following us on Twitter and liking our page on Facebook!
Current time: August 8, 2026, 3:01 pm

Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
IT Best Practices
#11
RE: IT Best Practices
(October 21, 2013 at 7:48 am)DLJ Wrote: I'm not sure how my search for follow ITIL gurus became a programming thread but hey ho, if you can't beat 'em, join 'em...

I once set up a help desk system with the following levels of urgency for Incidents:

Critical
Urgent
Normal
Trivial

To this day, I don't think anyone noticed.

My bad.

I once submitted a labor breakdown for a cost proposal to finance with labor categories that looked like this:

PM FNG
Software Engineer FNG
Sr. Software Engineer FNG
Electrical Engineer FNG
Technician FNG
Sr. Technician FNG

FNG stands for Fucking New Guy. The finance department didn’t know that, and the labor categories got submitted the way I wrote them. We didn’t win the project, but the KO got a good laugh out of our proposal because he knew what it stood for.
Save a life. Adopt a greyhound.
[Image: JUkLw58.gif]
Reply



Messages In This Thread
IT Best Practices - by DLJ - October 20, 2013 at 5:23 am
RE: IT Best Practices - by IAmNotHere - October 20, 2013 at 11:48 pm
RE: IT Best Practices - by popeyespappy - October 21, 2013 at 12:44 am
RE: IT Best Practices - by Jackalope - October 21, 2013 at 12:51 am
RE: IT Best Practices - by DLJ - October 21, 2013 at 2:18 am
RE: IT Best Practices - by pocaracas - October 21, 2013 at 3:45 am
RE: IT Best Practices - by Tonus - October 21, 2013 at 5:57 am
RE: IT Best Practices - by LastPoet - October 21, 2013 at 6:00 am
RE: IT Best Practices - by DLJ - October 21, 2013 at 7:48 am
RE: IT Best Practices - by popeyespappy - October 21, 2013 at 8:10 am
RE: IT Best Practices - by pocaracas - October 21, 2013 at 9:16 am
RE: IT Best Practices - by DLJ - October 21, 2013 at 9:57 am
RE: IT Best Practices - by Chas - October 21, 2013 at 7:55 am
RE: IT Best Practices - by DLJ - October 21, 2013 at 8:33 am
RE: IT Best Practices - by Dragonetti - October 21, 2013 at 8:58 am
RE: IT Best Practices - by MindForgedManacle - October 21, 2013 at 12:15 pm
RE: IT Best Practices - by LastPoet - October 21, 2013 at 12:17 pm
RE: IT Best Practices - by DLJ - October 21, 2013 at 12:27 pm
RE: IT Best Practices - by Tiberius - October 21, 2013 at 1:31 pm

Possibly Related Threads...
Thread Author Replies Views Last Post
  what is the best email provider gd3001 16 4768 July 25, 2021 at 1:22 pm
Last Post: zebo-the-fat
  What's the Best Way To Move To A New HDD ReptilianPeon 47 8376 October 9, 2018 at 8:46 pm
Last Post: popeyespappy
  The Best of the Internet StealthySkeptic 0 1315 November 4, 2014 at 5:27 pm
Last Post: StealthySkeptic
  Best tablet type device paulpablo 26 8430 December 29, 2013 at 5:15 pm
Last Post: NoraBrimstone
  What laptop brands are best? TaraJo 80 48556 June 13, 2013 at 10:30 pm
Last Post: kraljica
  OS Battle: which is the best? (OS X, Windows, Linux ...) Meylis Delano Lawrence 38 15914 May 1, 2013 at 8:07 am
Last Post: Love
Question Best photo editing software Welsh cake 4 2346 January 9, 2013 at 1:11 pm
Last Post: Annik
  Best approach? Darwinian 29 12814 June 3, 2012 at 10:28 pm
Last Post: Autumnlicious
  Best anti-virus/firewall Darwinian 13 5948 November 13, 2011 at 1:29 pm
Last Post: Koldaramor
  Best Computer Part Suppliers (UK)? Tiberius 4 2911 October 6, 2011 at 3:12 pm
Last Post: Jaysyn



Users browsing this thread: 1 Guest(s)