Our server costs ~$56 per month to run. Please consider donating or becoming a Patron to help keep the site running. Help us gain new members by following us on Twitter and liking our page on Facebook!
Current time: August 2, 2025, 2:43 pm

Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
IT Best Practices
#11
RE: IT Best Practices
(October 21, 2013 at 7:48 am)DLJ Wrote: I'm not sure how my search for follow ITIL gurus became a programming thread but hey ho, if you can't beat 'em, join 'em...

I once set up a help desk system with the following levels of urgency for Incidents:

Critical
Urgent
Normal
Trivial

To this day, I don't think anyone noticed.

My bad.

I once submitted a labor breakdown for a cost proposal to finance with labor categories that looked like this:

PM FNG
Software Engineer FNG
Sr. Software Engineer FNG
Electrical Engineer FNG
Technician FNG
Sr. Technician FNG

FNG stands for Fucking New Guy. The finance department didn’t know that, and the labor categories got submitted the way I wrote them. We didn’t win the project, but the KO got a good laugh out of our proposal because he knew what it stood for.
Save a life. Adopt a greyhound.
[Image: JUkLw58.gif]
Reply



Messages In This Thread
IT Best Practices - by DLJ - October 20, 2013 at 5:23 am
RE: IT Best Practices - by IAmNotHere - October 20, 2013 at 11:48 pm
RE: IT Best Practices - by popeyespappy - October 21, 2013 at 12:44 am
RE: IT Best Practices - by Jackalope - October 21, 2013 at 12:51 am
RE: IT Best Practices - by DLJ - October 21, 2013 at 2:18 am
RE: IT Best Practices - by pocaracas - October 21, 2013 at 3:45 am
RE: IT Best Practices - by Tonus - October 21, 2013 at 5:57 am
RE: IT Best Practices - by LastPoet - October 21, 2013 at 6:00 am
RE: IT Best Practices - by DLJ - October 21, 2013 at 7:48 am
RE: IT Best Practices - by popeyespappy - October 21, 2013 at 8:10 am
RE: IT Best Practices - by pocaracas - October 21, 2013 at 9:16 am
RE: IT Best Practices - by DLJ - October 21, 2013 at 9:57 am
RE: IT Best Practices - by Chas - October 21, 2013 at 7:55 am
RE: IT Best Practices - by DLJ - October 21, 2013 at 8:33 am
RE: IT Best Practices - by Dragonetti - October 21, 2013 at 8:58 am
RE: IT Best Practices - by MindForgedManacle - October 21, 2013 at 12:15 pm
RE: IT Best Practices - by LastPoet - October 21, 2013 at 12:17 pm
RE: IT Best Practices - by DLJ - October 21, 2013 at 12:27 pm
RE: IT Best Practices - by Tiberius - October 21, 2013 at 1:31 pm



Users browsing this thread: 1 Guest(s)