I don't know if this will be of any help to you BQ. Might be a start.
http://www.americanlibrariesmagazine.org...ake-effect
It's been a while since I dealt with ADA stuff - and when I did it was mainly for "reasonable accommodation in employment" but this article at least seems to be in the right time zone for you.
http://www.americanlibrariesmagazine.org...ake-effect
It's been a while since I dealt with ADA stuff - and when I did it was mainly for "reasonable accommodation in employment" but this article at least seems to be in the right time zone for you.