RE: Conflict resolution..
September 25, 2014 at 5:18 pm
(This post was last modified: September 25, 2014 at 5:20 pm by Aoi Magi.)
If someone just reacts to words without judging the situation, then yes, that person is angry. And the best way to deal with this is to learn to stay calm, which can be done through anger management practices and/or meditation.
If you are coming in as the mediator, then too you need to know anger management practices so that you can help both parties to calm down.
If you are coming in as the mediator, then too you need to know anger management practices so that you can help both parties to calm down.