(March 24, 2015 at 6:18 am)pocaracas Wrote: [...]
Customer service without a smile!!
[...]
Well - that's how it works here, in UK. Customer service is as poor as weather and food. Which I understand and - in fact - admire in a way. If someone is miserable, underpaid and over-worked, trapped by circumstances in a dead-end job, with a bunch of c***s for bosses - I think it's more honest and "human", if they let it come across. I find fake smiles and servility dishonest, patronizing and creepy.
"The fact that a believer is happier than a skeptic is no more to the point than the fact that a drunken man is happier than a sober one." - George Bernard Shaw