Recent problem not receiving account verification email

[mihoda]

Hi all,

I was trying to establish an account on Atheist Forums all this week and after a long journey I feel I need to share my experience in the hope that something good can come out of it.

I first created an account and went to my user CP in order to set up the profile and other details. There was a link to "activate my account" by sending a verification email. After filling out the form I checked my mail. Then my junk mail. Waited four hours, tried again. Nothing. The next day came and I still didn't have a verification email. So I went to the forum to try to figure things out.

Well, I couldn't send a message to staff/admins without verifying my account. So I went through the private profiles of mods and staff until I found a member I could contact through another channel. Eventually we did get it all sorted. As it turned out, the site was not sending verification emails at all.

Which brings me to my suggestion.  Scroll all the way down to the bottom of the site, look in the lower left corner where it says "Contact Us." That link is dead. There is no mailing address associated with that mail-to link.  Could I get a site admin or staff to associate an email address with that link so that AF can handle problems like mine?

[Fidel_Castronaut]

Hi Mihoda.

Thanks for bringing that to our attention, We'll take a look and get it resolved ^_^

[Fidel_Castronaut]

Just an update, I've fixed the broken link to add the email address for the forum.

Thanks again for bringing this to our attention ^_^