(March 3, 2016 at 7:54 pm)ignoramus Wrote: Judi, the first rule of business is the customer's always right.
Learn to bullshit back for your own sake.
You speak from the heart to those you care about and love.
To every other Schmuck, tell them what they want to hear.
Subtely change the subject. Always talk about them, that's why they're there.
You need to pamper their ego while styling their hair.
Happy content customers will always come back.
It's an art form, master it.
Read some Carnegie.
And if this doesn't work, remember you have scissors in your hand or in easy reach.
I'm sure I'm feeling more homicidal than normal these past few days...
Playing Cluedo with my mum while I was at Uni:
"You did WHAT? With WHO? WHERE???"