(September 1, 2016 at 9:14 pm)johan Wrote: My advice. Hire another firm. Any tech worth their salt ought to be able to come in, identify what static IP the printer is using, perform a hard reset on it, change the language and redo the settings in an hour or less. I would think $200 will get you there with minimal downtime.If your business is going so balls to the wall that you can't afford downtime, you ought to easily be able to afford $200 to fix this right.
I totally agree, and we are in the process of doing that right now. To be honest, I'm thinking of purchasing a new-model printer and just redoing all the networking myself. That's what I did at the last place, and it went fine.
