We've implemented a new "Questions for Staff" subforum to improve communications between users and staff.
In the past, communications with staff via PM suffered from a number of disadvantages, chiefly that the entire staff doesn't have visibility into an issue that is handled by PM.
This new forum works a little differently from the rest of the forum - you will only see threads that you created, and not those that other members create.
Going forward, please feel free to use this subforum instead of PM.
Oh - before anyone asks... Yes, we are aware that there is some redundancy and possible confusion between "Questions for Staff" and "Questions, Problems, Suggestions, and Feedback". The difference is one of visibility - topics which may benefit a wider audience may still go into the old subforum.
In the past, communications with staff via PM suffered from a number of disadvantages, chiefly that the entire staff doesn't have visibility into an issue that is handled by PM.
This new forum works a little differently from the rest of the forum - you will only see threads that you created, and not those that other members create.
Going forward, please feel free to use this subforum instead of PM.
Oh - before anyone asks... Yes, we are aware that there is some redundancy and possible confusion between "Questions for Staff" and "Questions, Problems, Suggestions, and Feedback". The difference is one of visibility - topics which may benefit a wider audience may still go into the old subforum.
