The problem is that we live in a corporate zoo where the greedy moneymakers think the only way to keep customers is to make the erroneous claim that the customer is always right. It makes them think they can do and say whatever they want when they go into any business, complain to their hearts' desires, and walk away with a feeling of accomplishment for having been rude. This kind of sick behavior should not be encouraged.
"What a little moonlight can do." ~ Billie Holiday
