(June 19, 2013 at 6:18 am)cato123 Wrote: Jesus tits! You have an unhappy customer and your reaction is to call the fair trade office (whatever that is) and the police. Who monitors the phones at the fair trade office? Judge Dredd?I had a customer come in and demand "their money". They of course have a right to ask politely if they could have a refund - but to come in and make demands, followed by threats of violence is just totally wrong.
Quote:You never gave a reason why the customer wanted a refund.Because they changed their mind. Ordinarily we'll issue a refund - or write a note of store credit (depending on the length of time). BTW let me make this clear: change of mind does not give you any legal rights to get a refund - duh.
Quote:What was the contract of sale? Did the customer have a grievance, even if it didn't legally rise to the request of a refund? Did your business fulfil its end of the trade?No the customer changed their mind, and believed that it was their right to come in and make demands. What's the contract of sale? The same contract as to any other sale in this country: all sales are final.
For Religion & Health see:[/b][/size] Williams & Sternthal. (2007). Spirituality, religion and health: Evidence and research directions. Med. J. Aust., 186(10), S47-S50. -LINK
The WIN/Gallup End of Year Survey 2013 found the US was perceived to be the greatest threat to world peace by a huge margin, with 24% of respondents fearful of the US followed by: 8% for Pakistan, and 6% for China. This was followed by 5% each for: Afghanistan, Iran, Israel, North Korea. -LINK
"That's disgusting. There were clean athletes out there that have had their whole careers ruined by people like Lance Armstrong who just bended thoughts to fit their circumstances. He didn't look up cheating because he wanted to stop, he wanted to justify what he was doing and to keep that continuing on." - Nicole Cooke
The WIN/Gallup End of Year Survey 2013 found the US was perceived to be the greatest threat to world peace by a huge margin, with 24% of respondents fearful of the US followed by: 8% for Pakistan, and 6% for China. This was followed by 5% each for: Afghanistan, Iran, Israel, North Korea. -LINK
"That's disgusting. There were clean athletes out there that have had their whole careers ruined by people like Lance Armstrong who just bended thoughts to fit their circumstances. He didn't look up cheating because he wanted to stop, he wanted to justify what he was doing and to keep that continuing on." - Nicole Cooke
