Help: Possible Hardware Failure

[Angrboda]

I have no idea of your knowledge base, so I ask this on the off chance. I'm completely self taught, so have some irritating grey areas, such as routers. However, I'm picking  fair bit with this issue

I have a router problem. An ASUS TM AC1900.  I recently did a hard factory reset. I've been through it multiple times and even reset it again. 

It's an authentication issue on the TCL 55X2US Android TV.  I have two external hard drives, on which I have mainly movies and TV shows. No problem connecting those 2 external drives to the PC 

When I try to connect via SMB  I get this message: " The computer you are trying to connect to requires authentication.

Please provide a username (ideally a domain name using the format DOMAIN; username and a password" 

Connection via UpnP works partially, in that it does not recognise  the TV folders.

I have no idea what to use. The only domain I've been able to find does not use "Domain" I presume the username and password will be those of the server? I've tried all that with no luck. 

Apparently this is  a reasonably common problem.  If I can't fix it today, I will be spending a lot of time  trawling through those alleged fixes .


Have also posted the issue on Whirlpool forums. They tend to be a bit patchy, with only a few people who actually know what they're talking about.

If it was working before, then it's probably a configuration issue with either the router, or the computer(s).

I would recommend looking for instructions for setting up SMB sharing that are similar to your setup and go through the steps of setting it up from scratch.

SMB problems can be complex and hard to isolate; starting over with your configuration is probably the fastest way to a solution.