(October 9, 2016 at 1:57 am)Cato Wrote: I guarantee that those bitching about unreasonable customers are incapable of recognizing the same trait in themselves when they are the customer; the same way everyone is a good driver and excellent in bed.
Excellent point. Self-deception can be a very big problem: we ultimately attribute our faults to circumstances while attributing others' faults to some inherent defect within them. Hence, self-deception causes people to vilify others while putting themselves on pedestals, which makes them completely oblivious to how they behave when the roles are reversed.
I hope my post did not come off as bitching about unreasonable customers. If it did, then I apologize; that was not my intended message. The main point is to highlight the ineffectiveness of solving large, systemic problems with short term solutions. IMO, if we ultimately want to make our world more constructive, then it may be helpful to: acknowledge the source of large, systemic societal problems, rather than ignore the source; own up to our contributions to them; and then brainstorm ways that these problems can be resolved in the long term, so that the same negative cycles do not repeat in the future.
