I can't say I'm too surprised. While online retailers took away some of their business, the article Min posted is right - their stores are way outdated. Many shoppers expect an experience now when they're in a store not just rows of merchandise piled sky-high with no customer service.
Side note - I went to Toys R Us to buy an Etch A Sketch a few Christmases ago and the teenage clerk I asked for help didn't know what the hell it was!
I also never went there to shop with Sofia in tow, ever. Didn't want to deal with a begging kid. Now that they're closing down, she just told me in a sad voice a few days ago that she's never shopped at Toys R Us and now she never will lol.
-Teresa
Side note - I went to Toys R Us to buy an Etch A Sketch a few Christmases ago and the teenage clerk I asked for help didn't know what the hell it was!
I also never went there to shop with Sofia in tow, ever. Didn't want to deal with a begging kid. Now that they're closing down, she just told me in a sad voice a few days ago that she's never shopped at Toys R Us and now she never will lol.
-Teresa
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