Several months ago, I began having a serious delivery issue with UPS. I have a long, uphill driveway. My house is about 250' from U.S. Hwy. 20. I am 76 years old with very limited mobility. Packages which are supposed to be delivered to my back porch or carport have been left halfway up the driveway, where I cannot see them from the house or get them. I have had packages stolen or ruined by rain because of the delivery person's irresponsible behavior. To make matters worse, he/she has claimed that the packages were left on the porch. The delivery person is a liar!
I have made several attempts to lodge a complaint with UPS but am unable to get past various robo-menus. There is no "Lodge a Complaint" option on the UPS website. Has anyone here run into this problem, or a similar one, and resolved it?
I have made several attempts to lodge a complaint with UPS but am unable to get past various robo-menus. There is no "Lodge a Complaint" option on the UPS website. Has anyone here run into this problem, or a similar one, and resolved it?
"The world is my country; all of humanity are my brethren; and to do good deeds is my religion." (Thomas Paine)
