Well, unfortunately my boss decided we'd better give him a refund. So I called him and said "we're going to give you a refund by EFT overnight", to which he started going on about how he refuses to give his account number, etc, and rattling on about fraud. Then he claimed that "consumer legislation says you have to put it back on my credit card", blah blah blah. So I said "no, if you want a refund we will do it by EFT, I can't do it by credit card". Then he said "yesterday when I came in to get my money ..." to which I replied "excuse me, but, YOUR money? I don't think so - yesterday, you came in to ask for a refund, which we've agreed to give you, it's not your money". Anyway the prick went and opened a "temporary account" at the bank and then left the account number with me - what a fucking idiot, he should be grateful he's getting anything at all. I would have much rather said to him "you're not getting a refund, either take delivery of your goods or collect them, and now leave the premises and do not come back unless you're collecting your goods".
Yesterday he wanted a partial refund for most of the goods, and to keep some of them - I made it clear he's getting a full refund, we want nothing to do with him, he's not getting anything from us again, he can take his business elsewhere! I have a feeling he'll come back after the refund and ask to buy the goods he didn't want refunded, he'll be told to leave and if he refuses the police will be called and he will be reported for trespassing.
Yesterday he wanted a partial refund for most of the goods, and to keep some of them - I made it clear he's getting a full refund, we want nothing to do with him, he's not getting anything from us again, he can take his business elsewhere! I have a feeling he'll come back after the refund and ask to buy the goods he didn't want refunded, he'll be told to leave and if he refuses the police will be called and he will be reported for trespassing.
For Religion & Health see:[/b][/size] Williams & Sternthal. (2007). Spirituality, religion and health: Evidence and research directions. Med. J. Aust., 186(10), S47-S50. -LINK
The WIN/Gallup End of Year Survey 2013 found the US was perceived to be the greatest threat to world peace by a huge margin, with 24% of respondents fearful of the US followed by: 8% for Pakistan, and 6% for China. This was followed by 5% each for: Afghanistan, Iran, Israel, North Korea. -LINK
"That's disgusting. There were clean athletes out there that have had their whole careers ruined by people like Lance Armstrong who just bended thoughts to fit their circumstances. He didn't look up cheating because he wanted to stop, he wanted to justify what he was doing and to keep that continuing on." - Nicole Cooke
The WIN/Gallup End of Year Survey 2013 found the US was perceived to be the greatest threat to world peace by a huge margin, with 24% of respondents fearful of the US followed by: 8% for Pakistan, and 6% for China. This was followed by 5% each for: Afghanistan, Iran, Israel, North Korea. -LINK
"That's disgusting. There were clean athletes out there that have had their whole careers ruined by people like Lance Armstrong who just bended thoughts to fit their circumstances. He didn't look up cheating because he wanted to stop, he wanted to justify what he was doing and to keep that continuing on." - Nicole Cooke