Let us remember that prior to the last VA scandal the previous VA scandal was that in 2012 the US government still had paper files for vets which it could not process.
There is a recurring problem in which the computer systems are not integrated to "talk" to each other. It is not as if the problem is unknown.
In the late 90's a man by the name of Arthur Gross noted that the IRS lacked the "intellectual capital" to re-design computer systems. The IRS hires accountants.... not programmers. So he recommended the project be outsourced to the private sector.
That didn't work out so well, either. The IRS is always in the budget cross hairs of Congress.
http://www.bloomberg.com/news/2011-06-24...-cuts.html
There is a recurring problem in which the computer systems are not integrated to "talk" to each other. It is not as if the problem is unknown.
In the late 90's a man by the name of Arthur Gross noted that the IRS lacked the "intellectual capital" to re-design computer systems. The IRS hires accountants.... not programmers. So he recommended the project be outsourced to the private sector.
That didn't work out so well, either. The IRS is always in the budget cross hairs of Congress.
http://www.bloomberg.com/news/2011-06-24...-cuts.html
Quote:A long-awaited modernization of the Internal Revenue Service’s computer system for processing individual tax returns has evaded lawmakers’ efforts to slice the agency’s budget by $600 million.
Quote:The plan suffered expensive glitches a decade ago and so far has cost $3.7 billion.
