(September 12, 2014 at 12:07 pm)popeyespappy Wrote: You should try being IT support from 8000 miles and 14 time zones away for your 75 year old computer illiterate mother.
I'm 1000 miles away but in the same time zone for my 85 year old, computer illiterate father. The next time I'm down there, I'm going to ensure I can get him on a webex. Get it all set up with a bookmark in the browser.
You can get a free, 3 user webex account, but you probably know that already. At least then, you can see what is going on. Doesn't help at all with hardware problems, but useful for functional stuff.