IT support/employee rant thread

[popeyespappy]

You should try being IT support from 8000 miles and 14 time zones away for your 75 year old computer illiterate mother.

I'm 1000 miles away but in the same time zone for my 85 year old, computer illiterate father. The next time I'm down there, I'm going to ensure I can get him on a webex. Get it all set up with a bookmark in the browser.

You can get a free, 3 user webex account, but you probably know that already. At least then, you can see what is going on. Doesn't help at all with hardware problems, but useful for functional stuff.

I had Log Me In setup on her old laptop, but it died a few weeks ago. We bought her a new one. Lots of memory (mom speak for a large hard drive) to store pictures. My sister went by and setup her Facebook account on it, but no way am I going to try to talk either one of them through setting up any kind of remote access form here. She's just going to have to wait until I get back next month.