(April 14, 2015 at 9:57 am)Razzle Wrote: So if a worker had an allergy or phobia and couldn't handle two particular items for that reason, would it still be unreasonable for him to be allowed to direct customers to other staff or to self-checkout, because it should be a 'basic requirement' that they physically check out every item?
Yes. Imagine the turmoil created if you employed 10 such cashiers each with two separate phobias. Sorting through the combinations to get your customers checked through becomes a nightmare.
Now consider it from the shopper's perspective. Instead of full service lanes and those with some maximum items criteria, the shopper must now ensure that they don't have certain items before approaching the register. If the argument then becomes a matter of an employer only having to wrestle with a minimum number of special needs employees in order not to constrain them with an undue burden, who decides the number? A bureaucrat?
Again, I don't understand why someone with a phobia, allergy, or religiously based prohibition would actively seek employment where conflicting work conditions are known. Why all of a sudden should this become the employer's issue?
