(March 29, 2016 at 12:55 am)Kitan Wrote: One of the biggest problems in our society today is that people have been taught they are guaranteed a "yes" everywhere they go in public.
Thank you very much, stupid mother fucker known as Sam Walton.
Realistically speaking, the customer is not always right and they are not always deserving of a "yes".
The customer service business has ruined society by creating a monster that will take a great deal of fortitude to destroy.
Everyone deserves to hear "no".
That is what people need to hear regularly.
A continuance of "yes" merely creates chaos. An occasional "no" creates humility and order.
Say no to yes.
Thank you for this! I work in customer service and see the result of too many yeses frequently. It makes people feel entitled and like they should always get their way and it's so frustrating. The customers try to get us to bend the rules and get upset when we don't.
"In three words I can sum up everything about life: it goes on."- Robert Frost
