What computer do you have?

[Tiberius]

Tiberius, I'm sorry, but you lose this argument. Apple has a deliberate policy of overcharging for repairs, or for doing unnecessary repairs, especially for items that are no longer under warranty. It's one of the many ways that Apple finds to keep draining customers' money after the initial sale.

It's not uncommon, for example, that a simple chip burns out on a motherboard, and Apple insists that the motherboard must be replaced for hundreds of dollars, when a $10 chip and two minutes with a soldering iron could completely restore the product. PC repair doesn't have this problem-- because you can literally choose almost any tech dude within 10 km who can diagnose hardware problems and either fix them, replace them with used parts, or sell one of multiple alternatives from various companies to repair the product.

Now, I'm not saying that Mac products are bad. Obviously, they are good, because many high-end professionals choose them. But Apple's customer culture is patronizing and downright insulting. I fucking hate that company so much, not because of what they make, but because of how they think about customers-- Sheeple, for sure.

What argument? All I've argued is that MacBooks are user-serviceable, as in, you can remove the parts that often need replacing (that is, HDD, RAM, battery).

I never made this into an argument about customer service. That's entirely different. Aractus started moving the goalposts and bringing up stuff completely unrelated to the discussion.

Also, I think you'll find that when it comes to laptops, replacing stuff like the CPU and GPU is hard whichever laptop you use. Unless the industry has changed in the last few years anyway.

Apple do sell their AppleCare warranty which supports all sorts of stuff. I've used it in the past to get a new battery, new power cable, etc.