So I couldn't find my current bill, googled the phone number because I knew I was late and wanted to get it over with. Even with any biz I do over the phone, I like to be disarming by joking, even if I am calling in to complain so as not to piss off the poor worker who is just trying to feed themselves.
Anywho, I was shocked at my low electric bill last month considering how hot it has been. She mentioned that it should be higher the next time. I joked asking her if she could move the decimal place to the left a few spots for my next bill. She laughed.
I was happy about that, but mentioned that we needed to go to individual home biz solar panels because if find it greedy and sick that some assholes think they have the right to monopolize the sun. Keep in mind I am living in NC a traditionally red state, BUT to my pleasant surprise she agreed. But it ended up being almost a 10 minute conversation about how we agreed how shocked we were that the orange asshat won. I am sure that if she had had lines on hold she wouldn't have stayed on the line so long. BUT, that is customer service for you. Kudos to her!
I often like to joke with workers because most of the time they end the conversation with "Is there anything else I can help you with". I like to end it with " Can you get a date with Angelina Jolie for me?" She laughed at that too.
Anywho, I was shocked at my low electric bill last month considering how hot it has been. She mentioned that it should be higher the next time. I joked asking her if she could move the decimal place to the left a few spots for my next bill. She laughed.
I was happy about that, but mentioned that we needed to go to individual home biz solar panels because if find it greedy and sick that some assholes think they have the right to monopolize the sun. Keep in mind I am living in NC a traditionally red state, BUT to my pleasant surprise she agreed. But it ended up being almost a 10 minute conversation about how we agreed how shocked we were that the orange asshat won. I am sure that if she had had lines on hold she wouldn't have stayed on the line so long. BUT, that is customer service for you. Kudos to her!
I often like to joke with workers because most of the time they end the conversation with "Is there anything else I can help you with". I like to end it with " Can you get a date with Angelina Jolie for me?" She laughed at that too.
