A case where the customer IS NOT always right.
So everyone knows I am getting my house replaced. So I am staying at a hotel in the meantime.
Anywho, so the clerk this morning tells me that someone had complained about a pool party late at night, although the pool closes at 9pm. I am a heavy smoker, plus I couldn't sleep because I am excited and worried about my new house. I was going out front about 2 times an hour to smoke, you can see the pool in the back through the lobby. I didn't see a damned thing or hear anyone. It was quiet all night. Now, while I don't feel sorry for the billionaires who own it, I know from experience having worked pizza delivery people will make a false complaint to get comped so they don't have to pay. The other thing, is if this poor clerk didn't have me as a witness, the upper management was going to take that person's night out of her paycheck. That complainer was trying to get a free night. There was nobody in the pool and it was quiet all night.
So everyone knows I am getting my house replaced. So I am staying at a hotel in the meantime.
Anywho, so the clerk this morning tells me that someone had complained about a pool party late at night, although the pool closes at 9pm. I am a heavy smoker, plus I couldn't sleep because I am excited and worried about my new house. I was going out front about 2 times an hour to smoke, you can see the pool in the back through the lobby. I didn't see a damned thing or hear anyone. It was quiet all night. Now, while I don't feel sorry for the billionaires who own it, I know from experience having worked pizza delivery people will make a false complaint to get comped so they don't have to pay. The other thing, is if this poor clerk didn't have me as a witness, the upper management was going to take that person's night out of her paycheck. That complainer was trying to get a free night. There was nobody in the pool and it was quiet all night.
