Quite possibly the most bizzare phone survey I've ever taken

[vorlon13]

IANMTU

BCBS hired an outfit to do customer satisfaction surveys and my number came up recently.

After 5 or 6 questions in a row where I gave lowest possible rating I asked the survey taker if they detected a pattern yet. That got a chuckle, so I advised I was canceled along with the other tens of thousands Iowans from our health insurance by Blue Cross Blue Shield at the end of the year.

I also thought it was bizarre the company would give a flying fuck about what I thought of them now that I am cancelled too.


Seriously, what do they think I'm going to give for answers in a customer satisfaction survey ??


They can go fuck themselves.

[brewer]

IANMTU

BCBS hired an outfit to do customer satisfaction surveys and my number came up recently.

After 5 or 6 questions in a row where I gave lowest possible rating I asked the survey taker if they detected a pattern yet.  That got a chuckle, so I advised I was canceled along with the other tens of thousands Iowans from our health insurance by Blue Cross Blue Shield at the end of the year.  

I also thought it was bizarre the company would give a flying fuck about what I thought of them now that I am cancelled too.


Seriously, what do they think I'm going to give for answers in a customer satisfaction survey ??


They can go fuck themselves.

I'm in the same boat, but with Aetna.

ACA healthcare coverage for 2018 is shaping up to be pretty weird, maybe nonexistent.

[Brian37]

I hang up on those morons every time. I have enough bullshit adds on my TV and computer. Don't bother me on the phone, and don't fucking knock on my door.