(October 5, 2021 at 9:42 am)Brian37 Wrote:(October 5, 2021 at 9:28 am)Ten Wrote: No. I'm saying, did they send you a temporary password?
Like, a jumble of letters and numbers?
When you went to the login page did you put the jumble of letters and numbers they sent you into the password box and try using it to log in?
Yes 4 times. But again, each time, it doesn't send me to a security code question box, it sends me to the standard log in field as if I didn't forget my password.
That's where you put the code they send you. It's a temporary password to get you back into the system where you can then change your password to something you might remember.