In a deep state of shock

[Welsh cake]

I'm afraid not only religion has compromised your mother's capacity for thought but its also rendered any debate pointless. She like my mother, just wants to believe whatever the hell she wants to believe.

A "super powerful" being who is "too busy" to provide help to suffering people?

I think the concept is called "comic book god".

Nearly all powerful, benign and yet idiotically made an infinite number of realities infinitely vast and therefore, utterly beyond their ability to control.