Around this corner of the woods, it is customary to allow a 2 week trial on some goods, provided they are returned in prim condition in the original packaging and in conditions to resell it to someone else.
e.g. I've bought some door hinges and, when I tried to fit them in, I realized that they were for doors swinging the other way... back to the store, explain that and they gave me a refund... which I promptly used to buy the right sided hinges. And there. Problem solved, all parties are happy.
e.g.2 On the other hand... Once, I bought a game pad... a year or so later, I got another, just like the first - same brand, same model, same color. Now.... the first one was having some problem... (with my current understanding of logitech game pads, I guess it was the wires as they go into the controller... those chinese buggers crush the cable and one or some of the wires is left with a very feeble connection... passes QC, but can't withstand a year of use by 5 year olds). So I went back to the store with the first gamepad and receipt for the second one and... buhahahaha... well, that was under warranty, so the store shouldn't have any loss.
Oh, around here, electrical/electronic material must have a 2 year warranty... unlike some parts of the world where 1 year is all you get. It's very frustrating to have something break when it's 2 years and 1 month old.... happened to my previous graphics board...
Of course, simple courtesy and a willingness to solve a problem does a mountain of good in interpersonal relationships, even more so for commercial ones.
e.g. I've bought some door hinges and, when I tried to fit them in, I realized that they were for doors swinging the other way... back to the store, explain that and they gave me a refund... which I promptly used to buy the right sided hinges. And there. Problem solved, all parties are happy.
e.g.2 On the other hand... Once, I bought a game pad... a year or so later, I got another, just like the first - same brand, same model, same color. Now.... the first one was having some problem... (with my current understanding of logitech game pads, I guess it was the wires as they go into the controller... those chinese buggers crush the cable and one or some of the wires is left with a very feeble connection... passes QC, but can't withstand a year of use by 5 year olds). So I went back to the store with the first gamepad and receipt for the second one and... buhahahaha... well, that was under warranty, so the store shouldn't have any loss.
Oh, around here, electrical/electronic material must have a 2 year warranty... unlike some parts of the world where 1 year is all you get. It's very frustrating to have something break when it's 2 years and 1 month old.... happened to my previous graphics board...
Of course, simple courtesy and a willingness to solve a problem does a mountain of good in interpersonal relationships, even more so for commercial ones.
