I work in a retail setting. Staples, to be exact. We're an office supply store. I've had all manner of crappy moments on the job. Epic the same.
Epic moments are when I have customers ask me if we sell milk or spark plugs.
Crappy moments happen alot.
I run the copy and print shop. I make people's proposals and meetings and church stuff happen (I do ALOT of church related stuff... probably a good 50% of my customer base, however the workload/quantity/dollars spent on religion is probably closer to %10-%15)
We're the busiest in my state. I've been told our store is actually making it possible for all the other Arizona stores to stay open and schedule as many hours as they are. That being said, plugging a fucking flash drive in for one copy is ridiculous. The process itself takes about a minute, or less, but the operational policies in place means I should actually be spending 5-10 minutes with this customer to 'read the need' and discover what other business opportunities can be gained from this customer. That in itself makes it hell because we're a 'snow bird' state. Winter comes, so do the old people. Old people who literally ONLY come in for me to laminate their medicare cards and their social security cards (which by the way invalidates one's S.S. card). Fuck. No. I cannot make time for your $4.00 order when I've got 2 hours to finish this $5,000 order that was promised at this time.
The crappy part comes in when the customer then goes to a manager, complains and I end up having to complete the order anyway.
Also, crappy moments on the job is when I have religious people try and teach me their ways. I'm on the clock. I don't know how to respectfully tell them "shut the fuck up" when they haven't taken any of the hints.
People ask me my religion and I say "I'm not. I believe in science, and that makes no room for a god'. They're perplexed and continue to try and peddle their bullshit. I can't walk away, I have to smile and give them that shit eating grin that employers think customers just love.
Epic moments are when I have customers ask me if we sell milk or spark plugs.
Crappy moments happen alot.
I run the copy and print shop. I make people's proposals and meetings and church stuff happen (I do ALOT of church related stuff... probably a good 50% of my customer base, however the workload/quantity/dollars spent on religion is probably closer to %10-%15)
We're the busiest in my state. I've been told our store is actually making it possible for all the other Arizona stores to stay open and schedule as many hours as they are. That being said, plugging a fucking flash drive in for one copy is ridiculous. The process itself takes about a minute, or less, but the operational policies in place means I should actually be spending 5-10 minutes with this customer to 'read the need' and discover what other business opportunities can be gained from this customer. That in itself makes it hell because we're a 'snow bird' state. Winter comes, so do the old people. Old people who literally ONLY come in for me to laminate their medicare cards and their social security cards (which by the way invalidates one's S.S. card). Fuck. No. I cannot make time for your $4.00 order when I've got 2 hours to finish this $5,000 order that was promised at this time.
The crappy part comes in when the customer then goes to a manager, complains and I end up having to complete the order anyway.
Also, crappy moments on the job is when I have religious people try and teach me their ways. I'm on the clock. I don't know how to respectfully tell them "shut the fuck up" when they haven't taken any of the hints.
People ask me my religion and I say "I'm not. I believe in science, and that makes no room for a god'. They're perplexed and continue to try and peddle their bullshit. I can't walk away, I have to smile and give them that shit eating grin that employers think customers just love.
Thanks to Cinjin for making it more 'sig space' friendly.